StellaMoore
February 17, 2023
"Excellent Service"
Had a new cartridge installed on my turntable at the Wendover location by appointment. The staff were super knowledgeable, friendly, and quick. I’d definitely recommend them!
Davidforbes
July 18, 2022
"Fantastic service - no complaints at all"
I didn’t have any verbal chats, just knew what I was after and placed my order on the website. No problems whatsoever, got the best price online, and the delivery to Scotland was top-notch, all wrapped up just right. Can’t find a single thing to complain about.
purpleostrich515
April 05, 2022
"Purchased a Hegel h95 amplifier and a phono box..."
I got myself a Hegel h95 amp along with a phono box from Harrow. The amp had to be sent over from the manufacturer, but that wasn’t a problem at all. Rob was super supportive and friendly throughout the process, even when I thought I had a problem with the box. A quick phone call and some advice cleared everything up. I highly recommend them and will definitely be back for more in the future. Big thanks to everyone at Harrow Audio! 👍
pie.calvanese
July 23, 2021
"Incredibly Supportive"
I haven't made a purchase yet, but honestly, I’m sure I’ll be buying from this place once I figure things out. They were super helpful and really patient. Just good old-fashioned service, you know?
SoniaMarshall
July 08, 2021
"Encountered a problem with the Bluetooth earbuds, but..."
I ran into a little trouble with the Bluetooth earbuds, but it got sorted out fast and in a friendly way. The customer service was top-notch!
yellowrabbit491
June 24, 2021
"Great assistance from the team"
The service was really great. I needed to send a few driver units off for repairs. They were courteous and got things done quickly.
asgharkhan21365
January 23, 2021
"Happy with the headphones and support"
I reached out to them yesterday a couple of times to ask about some headphones I was eager to get, and they were super nice and helpful with all my queries. Sadly, because of the lockdown, their shop is shut down and they don’t offer click and collect, so I had to place my order online. You won’t believe it, but this morning at 8 AM, my headphones showed up! Their website claims they have quick delivery, but honestly, it’s more like lightning fast! Big thanks to Harrow Audio!
523cross
January 14, 2021
"Fantastic support from skilled professionals"
Last September, I got a set of speakers from Harrow. I placed the order over the phone, which felt pretty retro, but the service was top-notch and the delivery was super quick. Recently, I reached out to Harrow once more to get some advice on picking an entry-level hi-fi system to replace my all-in-one setup, and Mark Admson was a great help. He answered all my queries and gave me some solid suggestions.
yellowduck884
October 18, 2020
"Old-School Service That Delivers"
I stumbled upon Harrow Audio through an ad that really helped me navigate what can be a tricky buying process. The ad showcased some fantastic components alongside a brand of speakers I had already checked out at another shop. It's definitely worth stopping by, and I was pleasantly surprised to find it hidden just off the main shopping area. Walking in feels like stepping back in time. It's a cozy little place where you can sense the expertise, way better than dealing with those big department stores. After a demo, I made my choice right then and there, largely thanks to their flexibility on pricing. I picked up my system yesterday—a Denon Ceol N11 with Dali Oberon 1 speakers, both in white. Couldn't be happier! If you're feeling as lost as I was, take the time to visit; I’m sure you’ll receive the top-notch help and advice that comes from 40 years in the game. Don’t let the lack of reviews here deter you. Go see for yourself!
orangepanda109
August 08, 2019
"Quad Amp - Ex Demo"
I placed my order late on Monday, and it showed up bright and early on Wednesday with free DPD delivery.
Even though it's still in the break-in period, everything appears to be working just fine.
I'm really happy with the service - it's been fantastic!